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Course Content: Accurate pronunciation will increase your confidence and encourage you to communicate more freely. It enables you to participate successfully in tutorials and discussions, to give presentations, to collaborate with others and to communicate your ideas. Clear speech is also essential in many careers, especially when speaking is a basic tool of your job, as in teaching, advertising, public relations... Category: BPO/Call Center | Communication Skills | British Connections Training InstituteIndia (Maharashtra)  I’m Sulabha Chadwick. British Connections , as the name implies has a British link and founded in April 2006 to provide a quality English Traini... |
Course Content: Speak Right for today's hottest career option Are you aspiring to work in a International Call Centre but don't know what it entails? Are you currently in a Call Centre and wish to move up the ladder? If you've been wondering how you can pick up the required skills, then this module is for you. A complete training module to develop English communication skills for any one who wants to enter the in... Category: BPO/Call Center | Let's TalkIndia (Maharashtra, Gujarat)  Recognizing the importance of English Language Fluency to the success of every career, Let’s Talk has introduced a range of programs to enhance ... |
Course Content: ?? British / American Accent Voice Modulation Personality Development Telephone Manners British / American Work Culture Sales Training Spoken English Customer Service Group Discussion / Debate Category: BPO/Call Center | The Personality SchoolIndia (Maharashtra) Gautam Garry Guptaa , an award-winning, internationally experienced communications specialist has been Director, The Personality School, Mumbai since ... |
Course Content: BPO jobs requirements for domestic and international call centres have flooded the employment sector. These jobs require excellent English speaking skills, and not everyone has good command over the language. Well, to overcome this hurdle, we have introduced call centre training programs for all. We provide call centre training in Delhi, and helps students, retired personnel and housewives be comp... Category: BPO/Call Center | Academy Of British EnglishIndia (Delhi, Haryana)  We at the Academy of British English are committed to impart quality education of English Language, both in terms of spoken as well as written English... |
Course Content: Being able to communicate effectively over the phone is an extremely valuable skill to develop. The manner in which you handle yourself on telephone calls often provides people with an important first impression of you. Therefore, you always want to remember to be polite and friendly when making and receiving phone calls. The course enable participants to speak to listen, understand and speak clea... Category: BPO/Call Center | Nimble FoundationIndia (Maharashtra) Nimble Foundation was established for supplementing the educational effort of the higher education – schools and colleges. This was also formed ... |
Course Content: Most of the times, even Masters of English Language have to suffer humiliation because their Voice, intonation and accent. The way you speak English reflects your command over language and expertise of the subject & adds charm to your personality be it in professional, corporate, academic or any other field. In order to provide professional training in the field of Accent and Voice intonation,... Category: BPO/Call Center | Communication Skills | Academy Of British EnglishIndia (Delhi, Haryana) We at the Academy of British English are committed to impart quality education of English Language, both in terms of spoken as well as written English... |
Course Content: Introduction to the culture of call centres with appropriate terminology • Inbound and outbound Call Centres • Multi-Skill Call Centre, Customer Service Call Centre, Insurance Call Centre • Tele- Sales Process - Call – Quality, Call – monitoring or Call Barging • Submitting a report, Importance of Greeting Line, How to close a call. • Handling an ira... Category: BPO/Call Center | Academy of British & Foreign LanguagesIndia (Delhi)  We are a language learning centre offering professional courses to individuals with an aim of making them learn and utilize the benefits of a foreign ... |
Course Content: • Accent neutralization (Global Accent) • Plosives & sounds (nasal & throaty) • Difference in US & UK English • Time Zones • Geographical boundaries • American slang Voice • Voice modulation • Pitch & Tone Training Accent • MTI removal (sh, s, zh, z) • Vowel and consonant sounds • Phenomena of phonetic Highlights ... Category: BPO/Call Center | Communication Skills | Academy of British & Foreign LanguagesIndia (Delhi) We are a language learning centre offering professional courses to individuals with an aim of making them learn and utilize the benefits of a foreign ... |
Course Content: About Smart BPO Training We offer the largest, pan-domain Certification programs for BPO professionals. Smarttalk is treated as qualification benchmarks for different BPOs and call centers all over India. We have created a powerful new way to build the employability of youths in all major BPOs. We train our candidates in various required aspects of BPOs like CRM, telephonic etiquettes etc. Course ... Category: BPO/Call Center | SmarttalkIndia (Chandigarh)  Smarttalk, an ISO 9001-2008 certified company, which is into the field of quality education for last 15 years in different segments such as informatio... |
Course Content: Most of the BPO organizations outsource training programs for the employees. In the BPOs there is a constant challenge of improving n enhancing ones skills. Also, the process of recruitment and selection takes place much frequently due to the expanding of the industry. We conduct culture training, language training, voice and accent training as well as behavior and Soft skills training. These trai... Category: BPO/Call Center | IPSSR (Institute of Personality Stress & Spirituality Research)India (Delhi) In the contemporary world corporate training has become indispensable. Corporate Training is treated as a mandatory agenda for any corporate thereby, ... |
Course Content: Training in this field of Accent Neutralisation has largely been the result of globalization. Initially it started out with American Accent Training but now the hub is more on Accent Neutralisation.. Outsourcing is generally defined as the transfer of components or large segments of an organization’s internal infrastructure, staff, processes or applications to an external resource. The tende... Category: BPO/Call Center | F I T Computer EducationIndia (Tamil Nadu)  F I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to... |
Course Content: With the materialization of the global marketplace the English language has found its place as the global medium of business communication. While we would like to believe that most Indians have the potential to read, write, speak and understand English in a fluent manner, reality is that this is not the case. F I T Computer Education Language Training program focuses on improving the trainees&rsqu... Category: BPO/Call Center | Language & Linguistics | F I T Computer EducationIndia (Tamil Nadu) F I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to... |
Course Content: F I T Computer Education offers customized communication skills training and workshops for corporations and large organizations that are looking to: • Improve communication skills of employees • Enhance both internal and external customer service performance • Empower business relationships through enhanced interpersonal communication skills • Increase workplace productivit... Category: BPO/Call Center | Communication Skills | F I T Computer EducationIndia (Tamil Nadu) F I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to... |
Course Content: This training module comes across as a complete solution provider to the trainees in terms of working in a Call Centre. It helps the trainees acquire comprehensive training in communication skills with a special emphasis on reducing MTI (Mother Tongue Influence) and acquiring the Accent Neutralization. It also provides them with incisive insights into grammar, telephone etiquettes, customer servic... Category: BPO/Call Center | Station E Language LabIndia (Gujarat, Andhra Pradesh ...)  Station-e is a language laboratory envisaged to cater to the growing demand of a large pool of fluent English speaking youths in areas like BPO and IT... |
Course Content: IIn today’s business environment, the Phone Etiquette displayed in organizations is indicative of its willingness and ability to efficiently assist customers – both internal and external. The skills and the attitude projected over the telephone form a lasting impression in the minds of an organization’s customers making it a critical customer ‘touch point’. Nowadays v... Category: BPO/Call Center | F I T Computer EducationIndia (Tamil Nadu) F I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to... |
Course Content: The problem of long-winded and overly complicated business writing continues to drain productivity. Billions of dollars of management time are spent preparing letters, memos and reports — and few people stop to think about the cost of time wasted reading material that is unclear or confusing. Training that is targeted at improving writing skills should be an essential part of training. &ldqu... Category: BPO/Call Center | Writing | F I T Computer EducationIndia (Tamil Nadu) F I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to... |
Course Content: With the expansion of the global marketplace more and more organizations are conducting business across cultures. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures especially the west. F I T Computer Education Business Etiquette and Personal Grooming Training Program focuses on the following areas • The importance of the firs... Category: BPO/Call Center | Business Communication | F I T Computer EducationIndia (Tamil Nadu) F I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to... |
Course Content: 1. Introduction to Customer Service a. Definition of Customer service for a Product for a company. • Definition of customer service. • What all the ways to communicate with customer. b. Why Customer service is required for a Product for a company. • Types of customers we interact • Definition of A general queries c. How Customer service Help employees to tell about Their Pr... Category: BPO/Call Center | Virtue trainingIndia (Andhra Pradesh, Karnataka)  VirtueTraining provides the best specialized Computer Training & Software Training for various Computer IT courses. We are providing online softwa... |
Course Content: 1. The Language Pyramid 2. Sounds Consonant & Vowel Sounds. 3. Intonation 4. Word tress & Syllable Stress 5. Mother Tongue Influence 6. Regional Influence 7. Indianism 8. Rate of Speech 9. Speech Fluency, Pausing, Fillers, Foghorns. 10. Thought Flow 11. Pronunciation Errors Course Overview Voice & Accent Training Online overview: The voice is a skillful tool, which enables a person to ... Category: BPO/Call Center | Communication Skills | Big ClassesIndia (Andhra Pradesh)  BigClasses.com is been into the IT market since a decade. We have started our career 10 years back as a class room training provider. After 5 years in... |
Course Content: • How to get job as a telle caller? • How to do sell products on call following telephone etiquettes? • How to work at work place to achieve challenges? • What are the Computer Basics they should learn? • How Data should be maintained in an Excel sheet? • How to Email the Data to the management following email etiquettes? • How to sell a product and up sel... Category: BPO/Call Center | Virtue TrainingIndia (Andhra Pradesh, Karnataka) VirtueTraining provides the best specialized Computer Training & Software Training for various Computer IT courses. We are providing online softwa... |
